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Saturday, October 24, 2026

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ShapesLagos aims to build trust amid Nigeria’s growing slimming products market

ShapesLagos is expanding its presence in Nigeria's competitive weight management market but faces challenges around product safety, effective communication, and responsible customer care.

ShapesLagos aims to build trust amid Nigeria’s growing slimming products market
Illustration for the article ShapesLagos aims to build trust amid Nigeria’s growing slimming products market (c) Nigerian Forum

The Nigerian market for slimming and weight management products continues to grow, fueled by consumer demand for solutions that promote body confidence and weight loss. Among the brands competing in this sector is ShapesLagos, a wellness business founded by Lovelyn Okofu, which started from a focus on fashion and body confidence, particularly addressing weight challenges faced by women after childbirth.

ShapesLagos offers a variety of products including WP Fat Blaster, Oolong Tea, Skinny Coffee, Dietary Fiber Protein Shake, Burn and Sum, and Flat Tummy Blaster. These products target consumers interested in nutritional support and weight management. However, the fast-growing market also raises concerns about product safety, accurate labelling, substantiated claims, and regulatory compliance.

Importance of transparency and evidence-based claims

Weight management is influenced by multiple factors such as diet, exercise, health status, and metabolism, meaning that results vary individually. Therefore, while before-and-after images and customer testimonials can attract attention, they do not constitute scientific proof of a product’s effectiveness. ShapesLagos is challenged to move beyond aspiration and anecdotal evidence by providing clear product information, accurate labelling, and transparent communication about the benefits and limitations of its products.

Consumers need to understand the ingredients, intended usage, and any precautions associated with the products. Claims regarding weight loss or other health benefits should be backed by relevant, verifiable evidence, not just the presence of natural ingredients. It is also critical to recognize that natural does not always mean safe; products may cause side effects or interact with medications, especially for pregnant or breastfeeding women, or those with medical conditions.

Regulatory compliance and customer care

The Nigerian regulatory environment, led by the National Agency for Food and Drug Administration and Control (NAFDAC), requires food and supplement products to meet safety and labelling standards. ShapesLagos must ensure its products are properly registered, and registration documents should be accessible to consumers. Nonetheless, registration is not a guarantee of product efficacy, and claims about ingredients’ safety or effectiveness should be available for independent verification.

Alongside regulatory adherence, responsible customer service plays a vital role in establishing lasting trust. ShapesLagos emphasizes guiding first-time customers in product usage and provides ingredient information and complaint handling processes. Transparent communication about complaints and potential adverse reactions contributes to building stronger relationships with consumers beyond positive reviews.

Why this matters to Nigerian consumers

As the Nigerian market for slimming and dietary supplements expands, consumers are increasingly confronted with conflicting information and unverified claims. For Nigerian women, especially those navigating post-pregnancy body changes, having trustworthy options that balance effective weight management with safety is critical.

ShapesLagos’ efforts to enhance transparency, comply with regulations, and engage customers responsibly represent important steps toward increasing confidence in the local slimming products market. This development also highlights the broader need for informed consumer choices and accountability among wellness brands operating in Nigeria.

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